PPR Overview

The Personal Property Registry (PPR) is a database of records which show charges such as liens, security interests, and encumbrances filed against personal property. The PPR system allows you to perform various electronic transactions on the database. You can:

•	Search the database for records, using prescribed serial-numbered goods or debtors as search criteria.

•	Register charges against personal property and debtors (adding new records to the database).

•	Change information in a record (add, change, or remove collateral, debtors, or secured parties).

•	Amend information in a record (correct errors or register court-ordered changes).

•	Renew charges against personal property and debtors (extending the length of the registration).

•	Register records of discharge for charges against personal property and debtors (removing records from the database).

System Messages

The Registry system uses three types of messages to prompt you.

•	Messages that indicate how you should proceed at a particular screen (e.g., PRESS APPROPRIATE KEY).

•	Messages that confirm that you have successfully processed a particular transaction (e.g., UPDATE CONFIRMED).

•	Messages that indicate when you have made an error (e.g., DATE OF SURRENDER MUST BE BLANK).

If you neglect to fill in a mandatory field, or if you click the Submit button too soon, the system displays a flashing red exclamation mark (!) to the left of the appropriate field and displays a message explaining the error. Type in the correct data and click Submit again.

If you get a message that indicates that you have made an error processing a transaction, follow the instructions in the message to correct the error.

Getting Help

If you have any questions regarding registration or search requirements, contact the help lines at the PPR:

Registration Questions

•	250-387-7848 (Victoria)

•	1-877-526-1526 (North America toll-free)

•	250-387-3055 (Victoria Fax)

BC OnLine Help Desk

If you get a message that indicates a system problem, or if you get a message that you do not understand, contact the BC OnLine Help Desk:

•	Toll-free: 1-800-663-6102

•	Fax: 250-952-6115