About Passwords
BC OnLine passwords expire every 185 days.
To change a password
- In the BC OnLine home page, click the Need to Change Your Password? link.
- In the Change Password part of the screen, click the Userid field and type your seven-character BC OnLine userid.
- In the Password field, type your current BC OnLine password.
- In the New Password field, type a new password of your own choosing (see the rules for creating passwords below).
- In the Confirm Password field, type your new password again to verify your typing.
- Click the Sign On button.
- Click Submit to continue to the main menu.
Rules for Creating Passwords
Passwords must:
- contain a minimum of six characters and a maximum of eight characters.
- be made up of only the standard alphanumeric characters (A-Z, a-z, 0-9) and the three special characters @, #, and $. The system treats uppercase letters (A-Z) and their lowercase equivalents (a-z) as identical.
Passwords must not:
- contain spaces or international characters such as â, è, or å.
- be used more than once--each time you change a password, it must be original.
Forgotten or Revoked Passwords
- After three consecutive invalid password logon attempts, the system will cause the userid to be revoked (locked up).
- The BC OnLine Help Desk can reset a revoked or forgotten password for BC OnLine userids. Those customers with Government owned userids need to contact their local security administrator or appropriate Help Desk for password management.
- The reset password will be in an expired condition, requiring the user to choose a new password before being granted system access.