Managing Your Deposit Account and Userids : Listing and Updating all Userids : Resetting a Password

Resetting a Password
Use this feature when a user forgets his or her password or when you reassign the userid.
This resets an individual's password to the default password for your account. The default password is stated on the Userid Authorization letter you received from BC OnLine. In the Userid Selection List:
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Click the Action field next to the userid whose password you want to reset.
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Key in P (for Password).
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Click Submit and the Userid Management screen will appear, displaying the userid you selected.
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In the Action drop-down selection box, choose Reset Userid to Default Password.
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Click Submit to reset the password. The message Password Will be Reset will appear.
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Click the Return button in the BC OnLine button bar to return to the Userid Selection List.
It may take up to 10 minutes for the password to reset.
Tip
If you do not know your default password, you need to contact the BC OnLine Help Desk and have your six-digit deposit account number handy. When a user's password is reset to the default, they will need to sign on to BC OnLine using the default password, and then change it to a new password.